A little clarity before you commit.

We provide independent property checks, remote viewings and evidence-led reports for people buying in Spain. Send us a listing and we can help you understand the property’s condition, surroundings and practical details before you commit. Compare our services.

Our current inspection area runs from Motril to Marbella. For properties elsewhere in Spain, contact us with the location before choosing a service so we can discuss availability.

Yes. Remote viewings and property reports help you assess a property when you cannot visit yourself. Our findings can help you decide whether to travel, ask further questions or remove a property from your shortlist.

Reports bring together practical findings, scores, photographs and video evidence. Depending on the property, checks cover condition, natural light, noise, views, parking and community surroundings. See a sample report for the format.

Our reports help you understand the property itself and complement the work of your lawyer. If a finding needs specialist investigation, discuss the appropriate follow-up before proceeding. A buyer inspection should not be treated as a guarantee that a property has no defects.

On-site inspections can be scheduled only after the three-day trial has ended and payment has been successfully taken. Timing depends on workload and coordination with the agent’s diary. Send us the property details to discuss scheduling; we do not publish a fixed turnaround guarantee.

Choose a plan and enter the email address you want to use for Private Client access. A payment method is required, but no charge is made that day. During the three-day trial, you can choose any five inspected-property reports. Your chosen plan starts automatically when the trial ends unless you cancel beforehand.

TrueView costs €60 per month for three months: €60 after the trial, followed by two further monthly payments. TrueCheck is one €300 payment for six months of access. TrueCheck+ is one €600 payment for twelve months of access. See the full plan inclusions before choosing.

Sign in using your payment email, open My access and select “Cancel trial and future payment” before the trial ends. Once cancellation is confirmed, no payment will be taken and you can continue viewing your selected reports until the trial ends. If cancellation fails, contact info@truecasa.es before the trial end date.

No. TrueView has three scheduled monthly payments; TrueCheck and TrueCheck+ have one payment each. Your plan ends after its stated access period and does not renew again automatically.

Payments are processed through Stripe checkout. Use the email address you want linked to your TrueCasa access, and check it carefully before completing checkout. For a payment or receipt question, contact TrueCasa with the email used at checkout.

Use Private Client sign in with the email used at checkout, then follow the secure link sent to that inbox. Check your spam or junk folder if it does not arrive. If you still cannot access your reports, get in touch.

Yes. Access for you and one other person is included. The primary client can nominate a buying partner in My access. They receive their own email verification invitation and use their own email address to sign in.

Use Español, Français or Nederlands at the top of the page to open it through Google Translate. This is automatic translation. If any wording is unclear, ask us to clarify it before choosing a service.

Use our contact form or email info@truecasa.es. Include the property link, location and what you would like help with so we can point you towards the right next step.